{"id":8681,"date":"2019-07-08T12:14:34","date_gmt":"2019-07-08T10:14:34","guid":{"rendered":"http:\/\/staging1787817111.mickyweis.comfra-en-lille-kaelder-til-danmarks-stoerste-ketchershop\/"},"modified":"2026-06-26T12:11:54","modified_gmt":"2026-06-26T10:11:54","slug":"interview-ketshop","status":"publish","type":"post","link":"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/","title":{"rendered":"Interview: From a basement dream to Denmark\u2019s biggest racket shop"},"content":{"rendered":"<p>Just over two years ago, I received a call from an enthusiastic guy named Torben.<\/p>\n<p>He told me he had heard I was the person to talk to about e-commerce.<\/p>\n<p>Torben briefly explained his business, and I took the train to Odense not knowing what to expect.<\/p>\n<p>I arrived at a store in the heart of Odense and was then led down to a basement overflowing with products.<\/p>\n<p>My first thought was, \u201cWhat a mess.\u201d But the energy Torben and Mikkel had was unmatched.<\/p>\n<p>I recognized the situation immediately. It reminded me of my own time at Slikhaar and Firtal: chaos in the beginning, everyone moving fast.<\/p>\n<p>At the time, I could tell their business was in its early stages and that they had a lot to learn.<\/p>\n<p>Instead of offering my help directly, I created a PDF filled with the tips and tricks I had picked up through my years in e-commerce. I told them, if they wanted to succeed, they should implement 80% of the advice in that document &#8211; exactly like I had learned from Jesper Hvejsel at Firtal Web.<\/p>\n<p>Torben thanked me many times, we had a sandwich in Odense, and life went on.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Jump to section<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#Fast_forward_two_years_later\" >Fast forward two years later<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#From_the_heart_Who_are_you_and_what_kind_of_businesses_do_you_run\" >From the heart: Who are you and what kind of businesses do you run?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#How_did_it_all_start\" >How did it all start?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#The_big_leap\" >The big leap<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#Scaling_up_and_finding_help\" >Scaling up and finding help<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#What_difference_does_a_dinner_with_Jesper_Buch_make\" >What difference does a dinner with Jesper Buch make?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#From_a_basement_to_Denmarks_biggest_Ketshop%E2%80%94how\" >From a basement to Denmark\u2019s biggest Ketshop\u2014how?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#Does_it_matter_that_your_hobby_is_also_what_you_sell\" >Does it matter that your hobby is also what you sell?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#Whats_next%E2%80%94are_you_going_beyond_Denmark\" >What\u2019s next\u2014are you going beyond Denmark?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/staging1787817111.mickyweis.com\/en\/interview-ketshop\/#Any_final_thoughts\" >Any final thoughts?<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Fast_forward_two_years_later\"><\/span><strong>Fast forward two years later<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The phone rings again, and it&#8217;s Torben.<\/p>\n<p>He tells me they\u2019ve moved out of the basement, into larger facilities, and have multiplied their revenue.<\/p>\n<p>I was thrilled, I got goosebumps and felt incredibly proud.<\/p>\n<p>Today, I work closely with Torben and Mikkel across their businesses, and I enjoy every second of it.<\/p>\n<p>To give back, I\u2019ve handed the mic to these two passionate entrepreneurs so they can share their story.<\/p>\n<p>So sit back, crack open a cold soda, and learn how good business sense, a dinner with Jesper Buch, and a great team can make a real difference.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"From_the_heart_Who_are_you_and_what_kind_of_businesses_do_you_run\"><\/span><strong>From the heart: Who are you and what kind of businesses do you run?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>We\u2019re a team consisting of Torben and myself (Mikkel), aged 43 and 25 respectively, and we\u2019ve both been passionate badminton players since childhood.<\/p>\n<p>We run a racket sports business with three webshops and one physical store, all based in Odense.<\/p>\n<p>We feel privileged to operate a fast-growing company while staying connected to our shared passion.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_did_it_all_start\"><\/span><strong>How did it all start?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Torben tells the story<\/strong><\/p>\n<p>I came from a completely different background, working in transport and having previously been self-employed.<\/p>\n<p>After the financial crisis hit, I had to sell off what remained of that business. I got a full-time job and enjoyed it, but I still longed to work independently.<\/p>\n<p>One day, I got the chance to take over a small badminton webshop. After some negotiation, I said yes.<\/p>\n<p>It started out tiny\u2014just one or two orders a day\u2014which I handled after work. I had no prior experience in e-commerce, so I learned by doing. Slowly, I began improving things.<\/p>\n<p>After a year and a half, I had to quit my job as the number of orders increased. It took up all my free time and even required help from my wife in the evenings.<\/p>\n<p>In 2012, I went full-time, but the shop couldn\u2019t yet pay me a salary. For 2.17 years, I relied on savings and worked as a badminton coach in the evenings to make ends meet.<\/p>\n<p>I worked 12\u201314 hours on weekdays and about 8 hours over weekends. I&#8217;d wake at 4 a.m. so I could work before the rest of the family woke up.<\/p>\n<p>By late 2014, I realized that if I wanted to make a sustainable income, the business needed to scale\u2014either internationally or by adding a physical store.<\/p>\n<p>I chose the latter. In 2016, I took over a physical shop in Odense called Ketshop. That\u2019s where I met my future business partner, Mikkel.<\/p>\n<p>From there, things really took off, and Mikkel continues the story.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-151403\" src=\"http:\/\/staging1787817111.mickyweis.comwp-content\/uploads\/2021\/04\/partner.jpg\" alt=\"\" width=\"400\" height=\"400\" \/><\/p>\n<p><strong>Mikkel tells the story<\/strong><\/p>\n<p>I\u2019m 25, so I don\u2019t have quite as many years behind me as Torben \ud83d\ude42<\/p>\n<p>I started at Ketshop at age 15, stringing rackets three times a week as a part-time worker.<\/p>\n<p>By 2012, I was 19 and had just completed a four-year sports-focused high school education while training up to eight times a week. I didn\u2019t work many hours at Ketshop then, but when I needed a part-time job after graduating, they welcomed me back.<\/p>\n<p>Even though I was officially part-time, I often came in more than required and worked from home because I saw so many areas to improve.<\/p>\n<p>At 21, I was offered the role of store manager. Ketshop had little online presence but was the go-to racket sports store on Funen since 2000.<\/p>\n<p>Together with a trainee, Frederik, we ran the shop, but our growth was stagnant.<\/p>\n<p>The previous owner was risk-averse and focused on maintaining rather than innovating.<\/p>\n<p>I had lots of ideas and was eager to tap into the growing online market, but was constantly held back\u2014until&#8230;<\/p>\n<p>Ketshop had been for sale without me really knowing. One day in August 2016, Torben suddenly appeared and said, \u201cHi, I\u2019m the new owner.\u201d<\/p>\n<p>I was speechless\u2014and maybe a bit relieved. I hoped a new leader would allow me to pursue some of my ambitions.<\/p>\n<p>Torben immediately showed me his online business. I had no idea e-commerce would fascinate me, but when I heard terms like \u201ctitle tag,\u201d \u201cmeta tag,\u201d and \u201cincognito,\u201d I was hooked.<\/p>\n<p>Soon, our new trainee Sebastian was running the storefront while Torben and I worked in the back, diving into SEO and scaling the business\u2014even though Torben warned me results wouldn\u2019t show for six to twelve months.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"The_big_leap\"><\/span><strong>The big leap<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>One and a half years passed. It was spring 2018, I had just turned 24, and I had to decide my future: go to university or go all in on this project that I found incredibly exciting.<\/p>\n<p>Torben asked me to become his business partner starting August 1, 2018.<br \/>\nThe business had already nearly doubled, and we saw huge potential ahead.<\/p>\n<p>Meanwhile, we had launched Tennisshoppen in April 2017 and now had three strong <a href=\"http:\/\/staging1787817111.mickyweis.comen\/start-ecommerce-business\/\">webshops<\/a> and a physical store that was taking off.<\/p>\n<p>Growth was so rapid that we had to rent two external warehouses. We were still packing orders in the basement, literally handing orders out through a tiny window because we had run out of space.<\/p>\n<p>So we made a big decision: to move to a new 569-square-meter location in Odense S\u00d8.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-151415\" src=\"http:\/\/staging1787817111.mickyweis.comwp-content\/uploads\/2021\/04\/Skaermbillede-2019-07-08-kl.-08.29.38-1024x647-1.png\" alt=\"\" width=\"1024\" height=\"647\" \/><\/p>\n<p>It was a big risk. Would our customers follow? But we believed in our online business and its potential to grow even stronger.<\/p>\n<p>Our mission: to become Europe\u2019s largest badminton retailer. And we\u2019re not shy about saying it.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Scaling_up_and_finding_help\"><\/span><strong>Scaling up and finding help<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Since then, our business\u2014especially the online side\u2014has grown steadily. We now have 7 full-time employees and 4 part-time youth workers. It\u2019s a far cry from where we started.<\/p>\n<p>We reached out to Micky, who had visited us before and highlighted our logistical challenges.<\/p>\n<p>He was a key reason we dared to move.<\/p>\n<p>Thankfully, our customers followed\u2014especially online, where our sales have shifted from a 50\/50 split to closer to 25\/75 in favor of e-commerce.<\/p>\n<p>Neither of us had a background in e-commerce, but playing elite-level badminton taught us the drive needed to succeed as entrepreneurs.<\/p>\n<p>We love seeing things grow and knowing that the content we write, the title tags we optimize, or the videos we produce actually work\u2014and we can measure it.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_difference_does_a_dinner_with_Jesper_Buch_make\"><\/span><strong>What difference does a dinner with Jesper Buch make?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A lot \ud83d\ude42<\/p>\n<p>We saw a Facebook post offering a full-day session with Jesper Buch for 10,000 DKK.<br \/>\nOnly serious people would apply\u2014and we were all in.<\/p>\n<p>Best money we ever spent. We agreed Torben would go.<\/p>\n<p>Jesper is exactly like you see on TV: direct, honest, and sharp.<\/p>\n<p>We had to present our business via a sort of SWOT analysis, followed by a very honest grilling in front of the group.<\/p>\n<p>The result? Ten minutes of tough love from Jesper in front of everyone.<\/p>\n<p>But it came from a place of belief\u2014he saw potential and gave us a detailed action plan.<\/p>\n<p>He told us to keep in touch and that we could use his network. That part might sound minor, but it turned out to be a game changer.<\/p>\n<p>Thanks to Jesper\u2019s intro, we connected with top-tier experts we\u2019d otherwise never have had access to.<\/p>\n<p>So, if you get the chance and you&#8217;re building your own project\u2014find those 10,000 DKK.<\/p>\n<p>That\u2019s also how we met Micky Weis, now our strategic advisor and digital wizard. (Thanks for the kind words, even though I still get crushed by you guys in squash!)<\/p>\n<h2><span class=\"ez-toc-section\" id=\"From_a_basement_to_Denmarks_biggest_Ketshop%E2%80%94how\"><\/span><strong>From a basement to Denmark\u2019s biggest Ketshop\u2014how?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There are many possible paths, but here\u2019s what we did:<\/p>\n<ul>\n<li>We put in the effort<\/li>\n<li>We weren&#8217;t afraid to ask experts, even if it felt uncomfortable<\/li>\n<li>We looked beyond our own industry for inspiration<\/li>\n<li>Most importantly, we invested a lot of time<\/li>\n<\/ul>\n<p>In short: Put in the work, learn constantly, and keep improving.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Does_it_matter_that_your_hobby_is_also_what_you_sell\"><\/span><strong>Does it matter that your hobby is also what you sell?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>We\u2019ve discussed this often, and many people ask.<\/p>\n<p>What excites us is building a business and seeing things take off.<br \/>\nThe success or failure lies with just the two of us\u2014Torben and I\u2014and that\u2019s incredibly motivating.<\/p>\n<p>But yes, it definitely helps that we\u2019re personally interested in what we sell.<br \/>\nThat passion keeps us going during tough times and pushes us to go the extra mile.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Whats_next%E2%80%94are_you_going_beyond_Denmark\"><\/span><strong>What\u2019s next\u2014are you going beyond Denmark?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Absolutely.<\/p>\n<p>We\u2019re launching in Sweden soon, and then we\u2019ll expand into more countries.<\/p>\n<p>We\u2019re scaling Badmintonshoppen internationally. Our goal is for anyone in Europe who needs badminton gear\u2014whether they\u2019re in Sweden, Spain, or the Netherlands\u2014to think of Badmintonshoppen first.<\/p>\n<p>We\u2019re not there yet, but that\u2019s the direction we\u2019re heading.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Any_final_thoughts\"><\/span><strong>Any final thoughts?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Our success was hard to predict, but one key factor is how well we work together.<\/p>\n<p>We\u2019re very different\u2014which has turned out to be a big strength.<\/p>\n<p><strong>Torben\u2019s perspective<\/strong><\/p>\n<p>With prior experience running a business and managing staff, I help set the big-picture direction.<\/p>\n<p>I\u2019m often more effective in negotiations, and that makes a difference.<\/p>\n<p><strong>Mikkel\u2019s perspective<\/strong><\/p>\n<p>I bring speed and spend more hours. I\u2019m detail-obsessed and insist everything be 100% right\u2014not just \u201calmost.\u201d<\/p>\n<p>I\u2019m deep in operations and know where we stand at any given moment. I also help shape our tone, being closer in age to our target audience.<\/p>\n<p>We even have a sign in our office that says: <em>Teamwork makes the dream work<\/em>.<br \/>\nIt\u2019s fitting for the two of us\u2014and our team.<\/p>\n<p>But most importantly, we\u2019re both athletes\u2014and we\u2019re in it to win it.<\/p>\n<p>Someone once said: every great team needs a chef and a merchant.<br \/>\nThat probably describes us well.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Just over two years ago, I received a call from an enthusiastic guy named Torben. He told me he had heard I was the person to\u2026<\/p>\n","protected":false},"author":2,"featured_media":5591,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[90,85,78,79,103],"tags":[],"series":[],"class_list":["post-8681","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce-en","category-facebook","category-growth-hacking","category-online-marketing","category-social-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>From a basement dream to Denmark\u2019s biggest racket shop<\/title>\n<meta name=\"description\" content=\"From basement beginnings to racket retail giant\u2014discover how Ketshop became one of Denmark\u2019s top sports stores.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta 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